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Here's my try at creating a 'picture' on google docs. Saving and sharing a document was really easy - I liked this option and another bonus was your work saved automatically..great for forgetful types or if you have to rush away from your computer screen! So all in all, another great one for collaborative working and also when working on the go!
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We used a wiki in the last library I worked in and it was met with a bit of scepticism. But after a while, everyone found it to be a really good 'jargon buster' for all those terms and acronyms you sometimes weren't sure of.
It often went a bit like this: You've received an email from someone with a phrase and you don't know what it means and there's nobody to ask? (I remember not having a clue what 'kick it in the long grass' meant but maybe that's just my naievity...) Look it up on the wiki! You're not sure on what 'official' line to take is when responding to someones elaborate reasoning as to why they can't pay their library fine? Look it up on the wiki!
We've already used it for staff meeting agenda contributions over here..and I think being able to share other colleagues wealth of experience and knowledge of certain subjects is really valuable. When people move on, their knowledge will still be documented and of use those left behind..and I should imagine it would also make the hand over of a job role not quite so nightmare-ish. It seems a shame that often when people leave a workplace they take all their know-how and skills with them...but with something like a wiki they can easily leave some of it behind!
know what you mean about brain drain when people leave - it's not just their actual contribution you loose, but their experience which is harder to "bottle"
ReplyDeleteinteresting about using a wiki to work as a jargo butster - something to think about.